Thank you for your message. This is Competitive Verification Services.

We issued a refund to you for one of the following reasons:

1) We received a notification from PayPal that the charge was unauthorized or another reason
2) We received a message from you that you wanted a refund
3) We received a message from you that you were not happy

If any of these things happen, our policy is to issue a full refund of the $9.95 verification fee.

Sincerely,
Peter Simms
Competitive Verification Services